Loyalty Program

The Loyalty Program is a great bonus to our Members at Puppy Loft. It is a way to thank you for trusting us to take care of your pup and for being part of our family.

Every dollar ($1) you spend at Puppy Loft is worth 0.01 Puppy Loft Penny on your loyalty card. You can use the points to redeem free services at the store anytime !

When you become a member you receive a Loyalty Card preloaded with 2.5 points.

Aside you have the list of services and amount of points you will need in order to redeem each service.


  • TEETH BRUSHING 1 point
  • EAR CLEANING 2 points
  • NAIL TRIMMING 2 points
  • BRUSH OUT 2 points
  • HALF DAY CARE 4 points
  • FULL DAY CARE 6 points
  • GROOMING BATH 7 points
  • FULL GROOMING 10 points
  • OVERNIGHT 8 points

Terms and Conditions

  1. Program eligibility, the ability to earn points, and/or the ability to redeem points are each restricted to Cardholders whose Puppy Loft Membership account is linked to and are not in default or delinquent terms with Puppy Loft.
  2. Cardholders will be credited (0.01) Puppy Loft Penny on their Loyalty Card account for every $1 spent on services at the store. Valid for daycare, boarding and grooming services only.
  3. Loyalty points can be redeemed for any of the services listed above. To redeem your Loyalty points, feel free to request it by writing us at contact@puppyloft.com, over the phone by calling the Puppy Loft store at (212) 924 9131 or in person by presenting your Loyalty Card.
  4. Points may be redeemed for services of grooming, daycare and overnight. NOT VALID for any retail products. Loyalty Points cannot be redeemed on holiday days or any other day the store is closed. See store for details.
  5. If Your Membership account is closed or cancelled for any reason, the loyalty card will be terminated and all points not yet redeemed are forfeited. In addition, points are forfeited at point expiration or for any violation of these terms.
  6. This card may be redeemed for services at Puppy loft only and is not redeemable for cash.
  7. Puppy Loft Inc. reserves the right to alter any aspect of this promotion at any time in its sole discretion.

PuppyLoft | 7am - 8pm | (212) 924-9131

Opening Hours

Mon - FriĀ 7am - 8pm
Sat - Sun 10am - 6pm

We are staffed 24/7 365 days a year!


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