Terms of Service / Privacy Policy

Web Site Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these
web site Terms and Conditions of Use, all applicable laws and regulations,
and agree that you are responsible for compliance with any applicable local
laws. If you do not agree with any of these terms, you are prohibited from
using or accessing this site. The materials contained in this web site are
protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials
    (information or software) on Puppy Loft Inc’s web site for personal,
    non-commercial transitory viewing only. This is the grant of a license,
    not a transfer of title, and under this license you may not:

    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Puppy Loft Inc’s web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Puppy Loft Inc at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on Puppy Loft Inc’s web site are provided “as is”. Puppy Loft Inc makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Puppy Loft Inc does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Puppy Loft Inc or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Puppy Loft Inc’s Internet site, even if Puppy Loft Inc or a Puppy Loft Inc authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Puppy Loft Inc’s web site could include technical, typographical, or photographic errors. Puppy Loft Inc does not warrant that any of the materials on its web site are accurate, complete, or current. Puppy Loft Inc may make changes to the materials contained on its web site at any time without notice. Puppy Loft Inc does not, however, make any commitment to update the materials.

6. Links

Puppy Loft Inc has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Puppy Loft Inc of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

Puppy Loft Inc may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Puppy Loft Inc’s web site shall be governed by the laws of the State of New York without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.


Donna H

i have 6 dogs -5 of them stay at puppy loft quite often-they love it -they look forward to daycare and cannot wait to get thru the door. Lori, Jonathan and the rest of the staff are always so pleasant and happy to see my girls- my girls are ages 2-14 and they all love… Read more “Donna H”

Sean Cook

For Years I have trusted PuppyLoft with my most precious possessions,”My Girls”. PuppyLoft is like Disneyland excitement for puppies. I trust them completely . The place is extremely clean . The staff is extremely attentive, caring and so hands on and professional I usually have to do some major convincing to get them to leave.… Read more “Sean Cook”


I use puppy loft for daycare and boarding and I absolutely love it. I\’ve used other day cares before and they don\’t even come close. The staff is responsible and clearly take good care of the dogs. They\’re very flexible and always put up with my changing schedule and find a way to accommodate last… Read more “TO”


I have been taking my dog to Puppy Loft since they first opened. She absolutely loves going, and makes such a big deal when she see\’s any of the staff it is as if she forgets all about me lol. They have always been nothing but warm, friendly, and amazingly kind to my dog. I… Read more “JN”


For the past two years, my dog (my son) has been going to Puppy Loft. They have cared for him, groomed him and accommodate every special need I\’ve had. The staff is friendly and always willing to help in any way desired by the client. My baby (as I call it) is always happy to… Read more “Aaron”

Amanda Pritzker Kahn

Hi Puppy Loft! We just wanted to send a big thank you to everyone over there who has taken such great care of Hudson over the last four years. Today was his last day of \”school\” (as we call it) before we move uptown next week. I hope we can find another place that will… Read more “Amanda Pritzker Kahn”

Carol Candiano

Roxy my twelve year old Yorshire Terrier has been going to Puppy Loft for over six years, since I have moved to Chelsea. She always has great fun and comes home exhausted from having played with all her dog friends. She has gone for both their daycare services as well as boarding. I have had… Read more “Carol Candiano”

Kelly Jancescki

The Best Place for Billy Joe!! I had to go to Brazil last minute notice for a week last month and my Yorkshire terrier was taking medication for his joints and I was really worried. Lori didn’t only write me emails all the time letting me know how Billy was feeling but also sent me… Read more “Kelly Jancescki”


The loft is amazing! A place were you are as ease! I put my two Yorkie Poo puppies there while I went on a long deserved vacation. The are so nice there and truly have a love for puppies. I now have a great place for them to go and enjoy and socialize with other… Read more “KristinThompson”

Jammi Mika

Highest recommendations for “the best dog place in the UNIVERSE!” My dog absolutely loves it there and I never feel bad leaving him there for travel or just an hour of play. The owners are magnificent. They take the time to get to know each dogs needs/habits. They are very selective with the trainers they… Read more “Jammi Mika”


I highly recommend this place! I have a shy little rescue dog who has never been in doggy day care before. At Puppy Loft everybody is patient, understanding and loving with him, and he really likes all the people who work there. They take time and care to get to know each dog’s habits and… Read more “BK”

Julianna and Gene

It’s been over a year since Dollar first started going to The Puppy Loft and we wouldn’t trust her playing and staying anywhere else. We searched the city and were supremely disappointed in the doggie daycare options until we found the Loft. She goes to day care twice a week and always has the time… Read more “Julianna and Gene”

New Yorker

I have several dogs now and have had dogs all of my life. I brought two of my dogs to PuppyLoft for daycare and for overnight boarding. One of my dogs is quite tiny (she was only five pounds when she started daycare at Puppyloft) and she was initially a little shy about being in… Read more “New Yorker”

Jo Ann

Jules,Chris and Laurie – you were lifesavers! My brother suddenly went into the hospital & I live in Chicago and needed to find a place to board his two dogs. Sean knew of PL because he had taken Mrs. Kelly there for a day of beauty. I took Gatsby for a summer cut & Laurie… Read more “Jo Ann”

Kevin S

Love this place. Just moved to Chelsea a few months ago and my dog Maggie loves it here. I’ve yet to try the boarding but the day care is great. She is always happy when she arrives and pooped (in a good way) when she leaves. The staff is very attentive, and the owner is… Read more “Kevin S”


After researching a dozen places to board my dog, I found this place by accident and they were sooo great. Puppy loft is so much better than all of the places I visited Their store/boarding area is so clean, open and welcoming. I felt so good about leaving my dog here while I left the… Read more “Amy”

B. and Darcy

I am writing this review in gratitude to let all other dog owners know about my WONDERFUL experience with Puppy Loft (“PL”). I don’t know what I would have done without PL to provide care to my Maltese during long work days. I spent months searching for a daycare service that would offer my pup… Read more “B. and Darcy”

Meghan & Robert

We just love Puppy Loft and so does our dog Charlie! He was practically raised by the staff while he was a little golden puppy. He went to daycare about 3 times a day and learned great socialization skills. He would come home exhausted from playing all day. The staff is very knowledgeable and honest.… Read more “Meghan & Robert”


I’am very protective when it comes to my daughter’s yorkie Jordan but when it comes to Puppyloft they are the greatest! It’s a home away from home!!!


I didn’t know what people meant when they said their dog was always so happy to go to daycare, so ready when you turn the corner, or jumping out of the bag ready to come out when they get there, until I started going to Puppy Loft. It’s amazing and so comforting to see Sophia… Read more “Trish”


Jules, Chris, Sam and Crew- You all have created a clean and loving environment for our pups to play while we are busy in our daily lives. Thank you for taking such good care of our “kids” on a regular basis and for always truly caring about the dogs. After I speak with anyone that… Read more “Brian”


No distractions, Leica is on a mission, he walks steadfast, he flies towards his favorite place; Puppy Loft. He adores being there among all other pups. And above all, it is great to know that our doggie is loved and taken care of by the best team! When we pick him up at night we… Read more “Annick”


The only difficult thing about Puppy Loft is getting my dog, Gabriella, to come home at the end of the day! We’ve been using their services since they opened, and it’s been a wonderful experience. The facility is beautiful and clean, the dogs have plenty of space to run around and play, and the prices… Read more “Rona”


Lucy loooooves Puppy Loft! The staff immediately recognized me and Lucy’s other owner (she has 2, which can trick up some other dog places) and what preferences Lucy had. Always been a friendly environment and Lucy’s thrilled beyond belief every time we go there


Puppy Loft is absolutely amazing! I just happened to walk in one day on my way to school (which is a block over) and was beyond impressed with the way things were operated. The staff is wonderful. Sadie loves going and playing with her friends every week.


Puppy Loft is wonderful, my dog has been coming three days a week for months, and she loves it. I love the staff, and so does Moo Moo. She can’t wait to get there, and play with Barbara, it’s truly her second home


Puppy Loft is on of the best places I encountered in NY. The stuff is great, and is seems like it’s the happiest place for dogs to stay at. My puppy Joy stayed for a 3 days boarding and came back in great condition, happy and full of life. We got the impression that she… Read more “Tal”


I love Puppy Loft. It is convenient, offers almost everything, and the people are all so nice. More importantly, Sasha loves to come and play with her friends. She needs exercise and, especially as winter approaches, this is a good way for her to keep in shape by playing with other dogs. Keep up the… Read more “Ilona”


What a wonderful place and what wonderful people! Always so helpful and reliable; beautiful and newly renovated space. Thanks so much for everything you all do!

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