Testimonials

      EXCELLENT  
   Based on 233 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Daniel Lamport 
 
 
 
 Trustindex verifies that the original source of the review is Google. Amazing staff. They take such great care of our dog, and their grooming services are excellent. Perfect for daycare or boarding.
  
 
      Posted on Google  
   
   Rachel Shaiman 
 
 
 
 Trustindex verifies that the original source of the review is Google. My golden retriever Walter has been coming here for 3.5 years now, and there is nowhere I would trust more with him! The staff are the nicest people and they truly love each of the dogs as if they’re their own. Walter comes home tired and happy every day, I could not recommend them enough!
  
 
      Posted on Google  
   
   Cyd Rosen-Herrmann 
 
 
 
 Trustindex verifies that the original source of the review is Google. Love the staff. The BEST!
  
 
      Posted on Google  
   
   Catherine Lowery 
 
 
 
 Trustindex verifies that the original source of the review is Google. Wonderful service & grooming. Raphael is amazing
  
 
      Posted on Google  
   
   Rachel 
 
 
 
 Trustindex verifies that the original source of the review is Google. I was nervous to leave my dog somewhere new on short notice for boarding, but Puppy Loft was so kind and accommodating! Maple loved her stay and came back clean and happy. She even went back up to the staff to give them some goodbye cuddles. We got a few photo and video updates while we were gone and know she was in good hands. We will definitely be back! Very reasonable rates and great service.
  
 
      Posted on Google  
   
   Sofia K 
 
 
 
 Trustindex verifies that the original source of the review is Google. They gave him the cutest puppy cut! I am super happy with their work. It’s taken me 4-months to find a good dog groomer in lower Manhattan.
The shop is owned by Brazilians. They really know how to cut a doodles hair.
  
 
      Posted on Google  
   
   Coco Guo 
 
 
 
 Trustindex verifies that the original source of the review is Google. I highly recommend this daycare and boarding place in Chelsea / West Chelsea. I’ve tried other chain daycares before, and this place is far more attentive and thoughtful.

What stands out most is the level of supervision. They have cameras, so you can actually see the dogs during the day, and there is always someone present, checking in, watching the dogs, and making sure the environment stays calm and safe. It feels like the complete opposite of a chaotic dog park. They also do temperament checks, which really matters, because it helps create a much better group dynamic.

Their pricing is also more reasonable than many of the bigger chains, while the quality of care is better. I recently boarded my dog with them for 12 days, and I was very happy with the experience. The boarding price was fair, it included walks three times a day and feeding, and they regularly sent me photos and updates, which made me feel much more at ease while I was away.

I also appreciate that the staff gives useful feedback to owners. For example, they told me when my dog was pulling and suggested specific leash/collar options to try. That kind of practical advice is really helpful and shows they genuinely care about both the dogs and their owners.

Overall, this is one of the best and most reliable daycare/boarding places I’ve found in the Chelsea area. Safe, attentive, reasonably priced, and genuinely supportive. I would absolutely recommend them for both daycare and boarding.
  
 
      Posted on Google  
   
   Dawn Edelman 
 
 
 
 Trustindex verifies that the original source of the review is Google. The only dog groomers I trust to bathe and de-shed my dogs!! They’re so patient even though one of them is scared of water 🥰 thank you guys!
  
 
      Posted on Google  
   
   Alex Murry 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have been using Puppy Loft for both daycare and grooming ever since my pup was just 5 months old. He always has an amazing time there and we both love their super accommodating, always friendly team. I especially appreciate how caring the staff are and that they stay open a bit later than some other daycares. Would recommend!

I took my dog here for 2 years and cannot say enough good things! The staff is incredibly caring and I never had to worry about my baby. They also offer grooming while they are in daycare and boarding where the staff stays overnight. They have great hours and are flexible with your schedule. I just moved out of NYC and we will miss Puppy Loft!

Shellie S.

Best daycare and boarding! Had to leave him for 12 days for boarding and I picked him up even healthier and happier than before! He’s always wiped after playing all day too. Def recommend them!

Rob A.

“We are so happy that our puppy Banks has found a home at Puppy Loft. Nelson is an amazing communicator and keeps us updated during Banks’ boarding or daycare sessions. We have also been thrilled with the quality of grooming at Puppy Loft.”

Jessie M.

I can’t say enough good things about the staff at Puppy Loft! My dog Chili can get anxious around large groups of dogs and they made special accommodations to make sure he feels happy and safe. They also already remembered Chili’s name on only his second visit. It’s so clear how much they care about all of the dogs they take care of.

Emily T.

We use Puppy Loft regularly for daycare and have used them twice for boarding. Our dog – a hound mix with lots of energy – always has the best time and comes home exhausted! You can tell the staff is very caring and attentive, and when boarding our dog, the team there is quick to provide updates as requested, which we really appreciate. Our dog runs/gallops down the street whenever we get close to approaching Puppy Loft. Highly recommend!

Miriam P.

We are very pleased with our experience with Puppy Loft and all staff, down to calling in regards to boarding to the actual process of first time boarding our puppy. We came to New York from Wyoming and we needed to board our 12 week old puppy for one of the nights due to going to concert. Everyone was so helpful and kind! Our puppy Rowan spent time at day care and did an overnight and he was very well cared for. When we walked back to Puppy Loft because we forgot a few things Rowan was eager to get in the door, he thought he was going to go play again. We can’t thank them enough. We will be using their services again in the future.

Jennifer T.

“Puppy Loft is an incredible place! Nelson and his team are loving, caring; they always take such good care of Google.
For our French bulldog, Google is home away from home. He refuses to leave, and when we walk by Puppy Loft, he begs to go in.”

Daniela M.

“Puppy Loft is our dog’s favorite place on earth! He drags us there in the morning and refuses to leave in the evening. He’s happy to board there for days, and always comes home bathed and smelling lovely. Osito is happiest at Puppy Loft Thank you for taking such great care of him.”

Elizabeth F.

Jessie M.

“Puppy Loft is my favorite place to take Puff! He seems calm and comfortable there (which isn’t common for my anxious pup), and I love that I can wate Kimi Roseh him interact with other dogs on the webcams. I cannot recommend their grooming and boarding services enough!”

Kimi R.

“My dog Edie loves Puppy Loft! She is always excited to go and play with the other dogs, and the Puppy Loft staff takes great care of her. I love that they have a webcam where you can check in on your baby while they’re there—it helps me know that Edie is safe and happy!”

Ellen T.

“Puppy Loft is fantastic, and my dogs are so happy there!! Nelson (the owner) is phenomenal and it’s so clear how much he and his staff care about dogs and their well-being. They are amazing and reliable in every way, and I appreciate knowing that my girls are being taken care of. I highly recommend them! :-))”

Molly M.

If you’re interested
in enrolling
your dog

please download the application form and submit it with a copy of their vaccination records as well. Once we have everything, we’ll contact you to set up a complimentary trial assessment prior to their first appointment.